Shipping & Delivery

Shipping Policy:

Delivery applicable only within United Arab Emirates (UAE) and is free of charge.

  

Delivery Time:

Currently, we offer only standard delivery (2-3 working days).All orders are delivered within UAE from Saturday – Thursday, excluding Friday and public holidays. 
 
 

Important Delivery Information :

  1. A signature is required upon receipt of the shipment.
  2. Estimated deliver times are to be used as a guide only and will commence from the date of dispatch.
  3. Woodculture reserves the right to add extra charges to the delivery if your location is in a remote area.
  4. Please note that if your order is already “out for delivery” and you want to cancel it, you will need to receive it first and then follow the return process. The delivery charge of AED 50 will be billed to the customer.
  5. We can ship only to one address per order within the UAE. To ship to multiple addresses, please place a separate order for each location.
  6. Purchases will not be shipped to P.O. boxes, APO/FPO addresses or to any address outside of the UAE.

 

Shipping of Refundable item:
To return your product, you should bring your items to: Wood Culture, Al Asayal street, AL Quoz 4, Dubai, United Arab Emirates.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.